Privacy Policy of SwiftsVibe.com

Last Updated: [Insert Date]

Welcome to SwiftsVibe.com (“we”, “our”, or “the site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website: https://swiftsvibe.com.

By using our services, you agree to the terms of this policy.

1. What Information Do We Collect?

a. Personal Information You Provide:

We collect personal data when you:

Create an account
Place an order
Contact us for support or inquiries
Subscribe to our newsletter

This may include:

Name
Email address
Phone number
Shipping & billing address
Payment details (processed securely via third-party services)

b. Automatically Collected Data:

We may automatically collect certain information when you visit our site, such as:

IP address
Browser and device details
Pages viewed
Time and date of your visit
Referral sources
Cookies and similar tracking technologies

2. How Do We Use Your Information?

We use the information we collect to:

Process and fulfill orders
Manage your account and provide customer support
Send updates about your order or delivery
Improve website functionality and user experience
Notify you about offers, promotions, or product updates (with your consent)
Detect fraud and ensure secure transactions

2.1 Payment Information and Security

When you make a purchase on SwiftsVibe.com, your payment is processed securely through trusted third-party payment gateways such as [e.g., SSLCommerz, Razorpay, Stripe, PayPal, etc.]. We do not store or access your full payment details (like card numbers or CVV codes) on our servers.

These third-party processors may collect information such as:

Your name
Billing address
Card or payment account details
Transaction metadata (date, time, amount, status)

Your payment information is protected through encryption and secure protocols (e.g., SSL/TLS) to ensure the highest standards of financial data protection. You are encouraged to review the privacy policies of our payment partners to understand how they handle your data.

3. Returns, Refunds, and Product Warranty

While this Privacy Policy focuses on data use, please note:

We offer return and refund services as per our Return Policy.
Certain products come with warranty coverage, mentioned on the product page.
Refund or warranty-related information may be shared with third-party service providers only when necessary to process your request.
Personal data may also be used to comply with legal or accounting requirements tied to your refund or claim.

Refer to our Return & Refund Policy and Warranty Policy for full details.

4. Who Do We Share Your Information With?

We may share your data with:

Service Providers: payment processors, shipping companies, website hosting platforms, etc.
Legal Requirements: if required by law, court order, or legal processes.
Business Transfers: in the event of a merger, acquisition, or business sale.

We do not sell your personal information to third parties.

5. Data Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, misuse, or disclosure. However, no data transmission or storage system can be guaranteed to be 100% secure.

6. How Long Do We Keep Your Information?

We retain your personal data for as long as:

Your account is active
It is needed to complete transactions or claims
Required by law, finance, or reporting regulations

7. Your Rights

Depending on your location, you may have rights to:

Access or correct your personal data
Request deletion of your data (subject to certain conditions)
Opt out of non-essential communications
Request information on how your data is processed

To exercise any of these rights, contact us at [Insert your email].

8. Children’s Privacy

We do not knowingly collect personal data from children under the age of 13. If we discover such data, we will delete it immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before interacting with those sites.

10. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted here with a revised effective date. Please check back periodically to stay informed.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

SwiftsVibe
Email: support@swiftsvibe.com
Website: https://swiftsvibe.com